Amazon Messaging Assistant now speaks Hindi

Amazon Messaging Assistant speaks Hindi on August 14 declared the launch of its Automated Messaging Assistant for its customers.

Millions of customers who favour Hindi can now get their inquiries concluded in the language of their preference, without even comparing with an associate, it announced in a statement.

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The Automated Assistant is a chatbot powered by Amazon’s customer service-tuned artificial intelligence platform, leveraging Machine Learning and Natural Language Processing skills, allowing a seamless and familiar conversational experience for customers, it told.

Director, Customer Service, Amazon India, Akshay Prabhu, announced, “The new chat Amazon Assistant speaks Hindi underscores our dedication to serving the next 100 million Indians to discover and shop with Amazon”.

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